Support for the Michigan Care Improvement Registry
The MCIR Help Desk is available for general questions and technical support for the MCIR system. This includes topics like forms, registration, site administrator and user access, updating record information, the Immunization Portal, merging duplicate records, site renewal, opt-out, and more.
For assistance with school and childcare reporting including waivers, contact your School and Childcare Local Health Department Contact.
For questions on training or to schedule a one-on-one session, contact the Education and Training Analyst (ETA) team in your area. Detailed contact information for the ETA teams is below.
For assistance with HL7 or electronic data transfer, contact MDHHS-HL7@michigan.gov.
Phone
888-243-6652
Hours:
Monday-Friday
8:30AM-4PM*
*On the 2nd and 4th Friday of the month phones will close at 2PM for staff development.
Fax
517-763-0370
Hours:
Monday-Friday
8AM-4:30PM
Need MiLogin or MCIR Registration Help?
For assistance with MiLogin including password resets, contact MiLogin Support at 877-932-6424, option 5.
MIBridges: 844-799-9876 – CHAMPS: 800-292-2550 – MDSS: 517-335-8165
MCIR Education and Training Analyst Support
MCIR ETAs provide higher level technical support and education and training for the MCIR Immunization System. Use the map below to contact the Education and Training Analyst team assigned to your area.
**Individual/one-on-one training is available to all providers.**
South
Region
Amy Eaton – ETA
EatonA3@michigan.gov
Sheila Edwards – ETA
EdwardsS13@michigan.gov
East Central
Region
Ann Goldon – ETA
GoldonA1@michigan.gov
Denise Oles-Acevedo – ETA
OlesAcevedoD@michigan.gov
North West
Region
John Harwood – ETA
Harwoodj3@michigan.gov
Jenna May – ETA
MayJ11@michigan.gov
ETA Regional Coverage Map
